Wednesday, October 31, 2007

One of those days

Work was awful today. I've been on the verge of tears since lunch. Some days I know it just isn't my day. My xrays just don't look good, I miss stuff on exams, I forget to write down things, but today I actually thought I was doing pretty good. The xrays looked fine- I even took any extras before being asked. I went over treatment with patients and documented why we were or were not moving forward. But the doctor was behind schedule. Is that my fault?? Apparently so. At least thats what he said as he was screaming at the other hygienist and office manager. Don't talk to me about it- that would be entirely too mature. No, instead lets vent to the other employees so I get to hear about it from them and look like a complete moron. I really thought I'd done what I was supposed to on the exam he was pissed about. I'd talked to the patient about everything, I'd charted correctly except for one spot. But she asked a rather detailed question that she had never even mentioned to me. How am I supposed to answer a question that she never even hinted about until the doc was in the room?

So after lunch I was in a less than stellar mood. But again, I tried to take good films, even took an extra one just in case he wanted it. I buzzed for an exam half an hour early because the patient had a broken filling. Did I want to do the filling? No- I hate restorative because I'm not very good at it. But at least we could've done it if needed. So when he finally comes in to do his exam- 35 minutes after I buzzed- he was livid because I could've done the filling if I'd gotten him in there to do the exam. What exactly would you like me to do? Stand in the hall and stare at you until you stop and come look at my patient? You knew I needed an exam, and yet it's my fault that you didn't get your arse in there?? I did snap at him a little when he asked me why I didn't do it-I said "Was I supposed to prep it?"(since that'd be totally illegal). But I'm not going to fight with him in front of a patient. I'd just make myself look worse. Better to just shut up and take it.

So my next patient had a tiny filling that had popped out. The guy didn't need an exam and there wasn't any decay, so I just filled it. I'm sure when Todd finds out about that, he'll have my hide because I did the filling. Darned if you do, darned if you don't.

3 comments:

BryneeJones said...

It's nearly impossible to do, but you have to try to ignore jerks like that. You'll never make them completely happy and you'll go crazy if you keep trying to. If you have gone out of your way to anticipate all of his needs, then that's all you can do. Your work will stand up against criticism - usually everyone in the office knows how good everyone is at their jobs except the boss - he's usually the clueless one. Sounds to me like your dentist had a bad day and decided to take it out on the newby. Try your best to ignore it and forget about it.

BryneeJones said...

And if he lectures your about it ever, you can just say "I'm sorry you feel that way. The other offices I've worked at over the 10 years I've had my degree and where I consistenly received exemplary reviews never had the issues you seem to have with your hygienists."

Mandy said...

I'm sorry Tish. Enjoy your weekend and go back Tuesday with a smile. Surely he was just having a bad day. Remember your post about "the story I didn't know"?? Maybe he pooped his drawers on the way to work and had to go commando or something today and that just put him in a crabby mood. You never know. I'm sure you are doing a great job. And stick up for yourself if need be!!